Dukcapil Continues to Serve Residents Online Amid Covid-19

Jakarta Population and Civil Registration (Dukcapil) Agency has minimized face-to-face population administration management services up to the urban village level.

Since last week, we have implemented online services, avoiding face to face

Dhany Sukma, Agency Head of Jakarta Dukcapil said online services were put in place to avoid direct contact. It would begin in line with the implementation of large-scale social restrictions (PSBB), which falls on September 14.

"Since last week, we have implemented online services, avoiding face to face," he expressed, Friday (9/11).

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He stated the recording of e-ID card was temporarily postponed, except for very important purposes such as the need for a passport to go abroad for a scholarship.

Residents may access its services via the Alpukat Betawi application, which can be downloaded on the Google Play Store. While for submission related to foreigners can be processed at silaporlagi-dukcapil.jakarta.go.id.

Even they can also directly process their documents at http://s.id/onlinedukcapil or the Whatsapp chat service for population administration services.

As for the submission and service process you can contact at the following numbers:

POPULATION DOCUMENT SERVICES

(CP: 0817-6581-633)

POPULATION REGISTRATION SERVICES

(CP: 0896-3866-8323)

CIVIL REGISTRATION SERVICES

(CP: 0858-8841-1324)

NIK Synchronization Service (https://s.id/nikjkt)

(CP: 087752540145)

For inquiries/types of service

(CP: 087880148925)

"Hopefully this online service is able to help stop the spread of COVID-19," he hoped.